Wednesday, February 12, 2020

9A – Testing the Hypothesis, Part 2


Interviews

1)    The first person I interviewed liked the idea of a food delivery app for stadiums or event venues. He would like the added convenience of ordering food from his phone and having it delivered to his seat.

2)    The second person I interviewed was not in favor of the idea. She said that she doesn’t like food vendors from stadiums and movie theaters anyways because she finds them to be overpriced and poor quality and wouldn’t waste her time or money to order the food from the app.

3)    The third person I interviewed also liked the idea. She was in a bad accident months ago that left her confined to a wheelchair and she said that going to get food during sports games, movies, or festivals is a major challenge for her so this app can benefit her specifically as well as others with physical disabilities.

4)    The fourth person I interviewed liked the idea as well. He doesn’t like to order a lot of food when regularly ordering at these vendors because of long wait times so he says this app would allow him to order comfortably from his seat and order big trays of food that he would like to eat.

5)    The final person I interviewed also liked the idea. He mentioned that he worked at a food vendor at the Rays stadium over the summer and saw how impatient people can get while waiting in line for food and how this delivery app can ease this issue. He can see how this app can fix the same issues at other public venues.


Inside the Boundary
Outside the Boundary
Who is in: People who would like to order food while attending a public venue event such as a sports game, a movie, or a festival.
Who is not: People that don’t like to order food while at a public venue event.
What the need is: The need is to make the lives of those who go to stadiums or theaters more convenient so they’re able to order food without having to get up from their seats.
What the need is not: This product is meant to target those who want to order food but don’t want to leave their seats. If a person doesn’t like to eat food from these vendors, then this product is not for them.
Why the need exists: The need exists because people don’t want to wait in long lines and possibly miss their show. The need also exists because some people may find it’s physically difficult to get up from their seat and wait in those lines.
Alternative explanation: Another explanation could be that they don’t want to waste money on additional delivery fees for food that isn’t good enough quality so why bother using the app when you can get the food yourself or eat somewhere else.


4 comments:

  1. Hi Bernard,

    I really enjoyed reading your post and learning about your idea. I think that it is a very interesting idea and a lot of people would use it because nobody likes getting up and waiting in long lines during events. Also, everyone goes at the same time to try and avoid missing action, like halftime, and the lines are often packed. I thought that the fifth person you interviewed added a great perspective from the vendor and showed that not only fans, but also vendors would benefit from this idea.

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  2. Bernard,

    I find myself coming back to your blog because I am really fascinated by your idea. I am honestly surprised that the second person you interviewed said that they think a food delivery service at stadiums is a bad idea. I think it's a great opportunity for people who don't want to miss games and have to wait in long lines at concessions. I think you should figure out a way to lower the delivery fee charge on the app. This is what strays people away from apps like this one. I hate ordering food on these apps because my charge is way more expensive than it should be. Great job!

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  3. Bernard,

    I really enjoy reading your posts week by week and seeing your progression with this idea. This would be of great use for those watching a movie, football game, etc. The only time you can order food during football and not miss the game is during half time but that is when lines are the longest. In addition, I think this would make the concessions make more money because the consumers can watch the game and they deliver the food which means more people would order food because it is more convenient.

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  4. Bernard,

    I liked the versatility of the interviews you did and the different backgrounds they came from. For example, having someone that previously worked at a stadium food vendor and someone who had a disability. I think your idea definitely has potential with more development and research of the idea. Implementation of this app would most likely generate more revenue for the food vendors as well as the stadium because of the convenience of it.

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